Posted in Uncategorized on Jul 5th, 2008 Comments Off
We, in Whatcom County, WA, are poised to create the functionality envisioned here. This can be viewed as a patients’ manifesto (a la the Clue Train Manifesto), a request for an ideal experience of care: I ask you, at each step, in each phase of the acute healthcare process, while attending to my body, to [...]
Posted in Uncategorized on Jul 5th, 2008 Comments Off
Patient Experience of Care By Marc Pierson Wednesday, January 16, 2008 Personal Health Management Systems–Conumer-centric, Consumer-controlled & Community-situated. Well that is a mouth full. This rather nuanced concept has emerged and clarified itself over the last 7 to 14 years in Whatcom County, WA. We believed that we were patient centric–thinking of (and for) the [...]
Posted in Uncategorized on Jul 4th, 2008 Comments Off
As we connect community partners to their health information and to one another we could create a dashoard like the one connected communities has in Whatcom. It woud display items like communitymembers connected, physicians connected, ED patients connected, radiology clients connected, diabetics connected, chruch members connected, Over 65 connected, etc. They woud show numeric targets and percentage [...]
Posted in Uncategorized on Oct 18th, 2005 Comments Off
My “Idea Summary” for remarks and discussion at the California HealthCare Foundation's Chronic Disease Care Conference. Our future will be determined by how our communities manage chronic medical conditions. Systems supporting chronic care ideally will work throughout a community. This is the scale at which patients experience care through multiple resources, multiple organizations, multiple [...]
Posted in Uncategorized on Oct 18th, 2005 Comments Off
Patient Involvement on Teams: Learning from a Community Collaboration in Whatcom County Considerations: Some healthcare professionals have been tentative or fearful about patient involvement on their teams. They are concerned that patients will be critical of healthcare providers, and expose the soft underbelly of our tenuous healthcare system. But patients are [...]
Posted in Uncategorized on Oct 12th, 2005 Comments Off
Bill Mahoney and I gave linked presentations at the Collaborative Family Healthcare Association's Seventh Annual Conference (http://www.cfha.net/) on October 9th as the closing plenary speakers. Our presentations can be found by clicking on the following links. Bill is a PhD Sociologist who has been working within PeaceHealth for about seven years and he is focused on [...]
Posted in Uncategorized on Jul 30th, 2005 Comments Off
Mary Johnson, a librarian in Eugene, OR, speaks about her experience with The Shared Care Plan, a personal health record. Please take a look. CLICK HERE You may be pleasantly surprised what happens when patients get their own medical record that they can use and share as needed. The work to create the Shared Care [...]
Posted in Uncategorized on Jul 19th, 2005 Comments Off
Bonnie Parton is clear on the benefits that a particular personal health record has had for her family. Watch and listen to her for four minutes. Click Here Read more here: www.sharedcareplan.org and here www.patientpowered.org .
Posted in Uncategorized on Nov 26th, 2004 Comments Off
Visualizing complex systems is difficult. Trying to navigate without a map is also a perilous undertakinng. Two years ago we created a mathematical model of the system which made the potential winners and losers clear. We have not made as much progress toward our promises and goals as we would like–we have had a [...]
Posted in Uncategorized on Nov 24th, 2004 Comments Off
In the local paper: See bullet # 6. Of course Pursuing Perfection in Whatcom County is a collaborative effort of several organizations in addition to the hospital–in fact that is what makes it a unique and powerful agent of change. See these two links: one page summary and detailed overview. Funding bill has millions for county [...]
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